This Privacy Policy describes how Bossa Nova Cleaning Atlanta LLC (“Company”, “we” or “our”) collects, uses, stores and protects the personal information provided by you (“User” or “you”) when using the Our site. By using the site, you consent to the practices described in this Privacy Policy. This online privacy policy (this “Policy”) applies only to information collected through websites owned by Bossa Nova Cleaning Atlanta LLC. It does not apply to information collected through other channels, such as over the phone, in person or Google Forms.
1.1. Personal Information: We may collect personal information that you provide, such as your name, email address, telephone number, postal address and payment information, when you fill out forms on our website, place a service request or contact us.
1.2. Usage Information: We collect information about your use of the website, such as your IP address, browser type, pages visited, time spent on the website, and other similar tracking information. This information is collected automatically through cookies and similar tracking technologies.
2.1. By using this Site, you consent to the collection, use, disclosure and transfer of your information as described in this Policy. If you do not consent to the collection, use, disclosure and transfer of your information as described in this Policy, you may not use this Site.
3.1. We use the information collected for the following purposes:
3.1.1. Provide and improve our services, including processing requests, scheduling cleaning services, and providing customer support.
3.1.2. Personalize the user experience and deliver relevant content based on your preferences.
3.1.3. Send information about our services, promotional offers, updates or related communications.
3.1.4. Conduct internal analysis and research to improve our services and understand user needs and preferences.
3.1.5. Ensure the security and integrity of the website and protect our legal rights.
3.1.6. Recruit new collaborators or employees, include run background checks.
4.1. We do not sell, rent or disclose your personal information to third parties except as described in this Privacy Policy or where we obtain your prior consent.
4.2. We may share your information with third-party service providers who assist us in operating the website, processing payments, sending you communications or providing services you have requested. These service providers have limited access to your personal information and are obligated to protect and use it only for the specific agreed purposes.
4.3. We may also disclose your personal information if required by law, subpoena or other court order, or if we have a good faith belief that such disclosure is necessary to protect our legal rights, the safety of users or to comply with a legal obligation.
4.4. Any personal information contained in User Generated Content － UGC － may be read, collected or used by others.
4.5. In addition, we may use UGC that you submit for advertising campaigns and other promotions. We may or may not use your name in connection with such use and may or may not ask for your consent before using the content for such purposes. Therefore, you should have no expectation of privacy with respect to UGC that you submit on or through this Site.
4.6. To comply with the law and protect our rights and the rights of others, we may disclose your information when we have a good faith belief that disclosure is appropriate to comply with the law, a court order or a subpoena. We may also disclose your information to prevent or investigate possible crime, such as fraud or identity theft; to protect the security of this Site; to enforce or reinforce our online Terms of Use or other agreements; or to protect our own rights or property or the rights, property or safety of our users or others.
5.1. We may use cookies and similar tracking technologies to collect information about your use of the website. This information is used to personalize your experience, analyze trends, administer the site, track users’ movements around the site, and improve our marketing efforts, including through the use of targeted advertising.
5.2. The information we may collect using cookies and similar technologies is not, in itself, personally identifiable, but we may link it to personal information you provide. You can choose to disable cookies in your browser, but this may affect the functionality and experience of the website. By continuing to use the site, you consent to the use of cookies and similar tracking technologies.
5.3. Some third parties may serve you cookies for a variety of reasons. For example, we use Google Analytics, a web analytics tool that helps us understand how visitors interact with our Sites. To learn more about Google Analytics, read the Google Analytics definition here.
5.4. You have choices about the collection of information by third parties on our Site. For example, if you do not want information about your visit to this Site sent to Google Analytics, you can download a browser add-on for opt-out by selecting a browser add-on here. Please note that the add-on does not prevent information from being sent to Bossa Nova Cleaning Atlanta LLC.
6.1. We implement adequate security measures to protect your personal information from unauthorized access, misuse, disclosure, alteration or destruction.
6.2. However, it is important to remember that no method of transmission or electronic storage is 100% secure. Therefore, we will not be liable for security breaches beyond our reasonable control.
7.1. You must be at least 13 years old to have our permission to use this Site. We do not knowingly collect, use or disclose personal information about visitors under 13 years old. If you are under 13 years old, please do not use this Site.
8.1. Our website may contain links to third party websites. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices or content of third-party websites. We recommend that you review the privacy policies of those sites before providing your personal information.
9.1. We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless longer retention is required or permitted by law.
10.1. If you would like to access, correct, update or delete the personal information you have provided to us, please contact us using the contact information provided at the end of this Privacy Policy. We will use reasonable efforts to comply with your requests, subject to any legal or business obligations.
11.1. We reserve the right to update or modify this Privacy Policy at any time, and any changes will be effective upon posting the revised version on the website. We recommend that you periodically review this Privacy Policy to be aware of any changes.
12.1. This Policy shall be governed by the laws of the State of Georgia, United States of America, without regard to its conflicts of law provisions.
13.1. If you have questions, concerns or requests regarding this Privacy Policy or the use of your personal information, please contact us using the following contact information:
These Terms of Use are effective from the date of acceptance and will remain in effect until modified or terminated by Bossa Nova Cleaning Atlanta LLC.
Effective date: May 1, 2023
© 2023 Bossa Nova Cleaning Atlanta. All Rights Reserved.
